Privacy Policy

Last updated: September 11, 2025

1. Introduction

This Privacy Policy explains how Melkapps (“we”, “our”, “us”) collects, uses, and protects your data when you use any of our applications (“Apps”), whether they are installed via Wix App Market or other platforms.

2. Data We Collect

The types of data we collect depend on the features of each app, but may include:

  • Account data: name, email, business details, and other information required to set up your account.
  • Order and transaction data: order numbers, payment details, product information, and shipping addresses.
  • Customer data: data you provide or process through our apps, including names, emails, and delivery details.
  • Technical data: API credentials, site identifiers, browser information, and error logs.
  • Usage data: information about how you interact with our apps to improve performance and stability.

3. How We Use Your Data

We use collected data strictly for the purposes of operating and improving our apps:

  • To provide app functionality and core features
  • To process orders and related data when applicable
  • To ensure app security and prevent fraudulent activity
  • To diagnose technical issues and provide support
  • To comply with legal and regulatory obligations

4. Data Sharing

We only share your data with trusted third parties when required for app functionality:

  • Platform providers (e.g., Wix) to enable integration with your store or website
  • Service providers for hosting, monitoring, analytics, and technical support
  • Regulatory authorities if legally required

We do not sell or rent personal data to third parties.

5. Data Retention

We retain personal data only as long as necessary to provide our services and meet legal obligations:

  • Account and configuration data: kept until you delete your account or uninstall the app
  • Order and transaction data: stored for up to 3 years, unless required longer by law
  • Technical logs: retained for up to 6 months

6. Data Security

We implement industry-standard measures to protect your data, including HTTPS/TLS encryption, secure API key storage, and restricted access controls.

7. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Request data portability

To exercise these rights, contact us at:
Email: melkapps06@gmail.com

8. Cookies

Our apps do not use marketing or tracking cookies. Some apps may use strictly necessary technical cookies to enable authentication, session persistence, and feature functionality.

9. Children’s Privacy

Our apps are not directed to individuals under 16. We do not knowingly collect personal data from children.

10. Updates

We may update this Privacy Policy periodically. Any changes will be reflected with an updated “Last updated” date at the top of this page.

11. Contact

For any questions regarding this Privacy Policy or your data, please contact us:
Email: melkapps06@gmail.com